Identity Verification Failure
Sorry, we are unable to verify your identity using our National database.
Please go to www.paypal.com , log-in to your account, and visit the "Resolution Center" to
complete this process and fulfill the manual documents requirements. Once we are able
to confirm your identity, you will then be able add money to your PayPal account.
In the event where we are unable to verify your identity you may request a refund via the My Cash
website. Click here to request a refund.